To prevent the transmission of COVID-19, Influenza A, and other prevalent respiratory illnesses, we kindly ask that any symptomatic patients wear a mask upon entering the medical centre. This measure is to protect our staff, clinicians, and other patients.

316 Charlestown Road, Charlestown NSW 2290Call us (02) 4915 1222

Welcome to Charlestown Medical & Dental Centre Charlestown

We are committed to providing exceptional healthcare services to our valued patients. This page aims to provide you with all the necessary information regarding our fees and payment options.

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Bulk Billing available to eligible patients Open 6 days Telehealth available
Bulk Billing available to eligible patients Open 6 days Telehealth available

Charlestown Medical & Dental Centre is a mixed billing practice. Independent practitioners vary their fees depending on the type of consultation and the services provided. Most practitioners offer bulk billing for eligible patients, including pensioners, healthcare cardholders, and children under the age of 16.

Any wound review will incur an out of pocket fee of $25

Mixed billing practice

We bulk-bill kids under 16, pensioner concession and healthcare card holders, and DVA.
For all other patients with a valid Medicare card:

  • During ordinary hours, we charge an out-of-pocket fee of $85 for a standard consultation
  • During afterhours, we charge an out-of-pocket fee of $100 for a standard consultation

Monday – Friday

Appointment Fee Out of Pocket Medicare Rebate Concession card holder fee Out of Pocket No medicare card Telehealth
Standard Consultation level B $90.00 $48.60 $41.40 $75.00 $33.60 N/A $85.00
Extended Consultation level C $140.00 $59.90 $80.10 $110.00 $29.90 N/A N/A

    Sunday & Afterhours

Appointment Fee Out of Pocket Medicare Rebate Concession card holder fee Out of Pocket No medicare card
Standard Consultation level B $110.00 $56.10 $53.90 $85.00 $31.10 N/A
Extended Consultation level C $145.00 $52.55 $92.45 $120.00 $27.55 N/A

    Children under 15, & DVA patients (Please note that some GPs do not offer bulk billing for concession card holders or children.)

Appointment Fee ( non Concession card holder) Current Medicare Rebate Out of Pocket ( Concession card holder ) Fee ( Concession card holder ) Out of pocket ( Concession card holder )
Standard Consultation level Bulk billed Bulk billed $0.00 Bulk billed $0.00

No Medicare card

  • Patients without a valid Medicare or concession card will pay a private fee

Allied Health, Dental, Specialists, non-standard services

  • Private fees may apply
  • All private health funds accepted
  • Fees paid on the day of appointment
  • Major credit cards & EFTPOS
  • Surcharge may apply for all Credit Card and Debit Card payments.
  • Some services can be claimed under WorkCover, CTP claims consultations, a Chronic Disease Management Plan or Mental Health Care Plan
  • Speak to reception for further details

FAQ’s

  • 7:00am - 6:00pm
  • 7:00am - 6:00pm
  • 7:00am - 6:00pm
  • 7:00am - 6:00pm
  • 7:00am - 6:00pm
  • closed
  • 8:00am - 5:00pm
  • closed
Dentists
  • 9:00am - 5:30pm
  • 9:00am - 5:30pm
  • 9:00am - 5:30pm
  • 9:00am - 5:30pm
  • 9:00am - 5:30pm

We hope you had a great experience at the Centre and feedback is always welcome. It can be given here, or speak to your Doctor, Allied Health Practitioner or Practice Manager

Dial 000

After hours 0481 616 955

Your personal information is private and confidential. Click here to view our Privacy Policy

We send you recalls/reminders by SMS/mail for follow up consultations and test results
We are committed to preventative health and support Commonwealth and State Reminder programs. This means we may occasionally send you information by SMS/mail on these programs such as Vaccinations and Cervical Screening
If you do not want to receive these reminders, advise your Doctor, Allied Health Practitioner or reception

Book an appointment with your Doctor
To discuss your test results, Reception cannot give these results to you for privacy reasons
For referrals, letters or repeat scripts

To transfer your medical record to another medical practice we need
An authorised request form from you or your new medical practice
Your signed consent and proof of identity
Payment of the administrative fee. You will be contacted by our team and advised the fee
Up to 5 weeks to process

Please let reception know if you need help with translation or communicating with your Doctor or Allied Health Practitioner
Telephone translation 131 450
Auslan interpreter 1300 287 526

Do you Bulk-Bill?

We are a mixed billing practice, which means only some services and patients are Bulk Billed. At the same time, all GPs at our practice are independent practitioners who decide their own fees.

What is mixed billing?

Mixed Billing means our practice charges a private fee for some consultations and patients, and bulk bills others. Bulk-Billing is when the payment for your consultation or treatment with your doctor is covered entirely by Medicare, whereas services not covered by bulk billing attract a private fee and you will receive a rebate from Medicare. This means there is an out of pocket cost to you

Why should I pay a private fee?

At our practice, we passionately believe in providing access to high quality healthcare to our community. By becoming a mixed billing practice, we are able to meet the rising costs of running a practice to minimise wait times, retain high quality GPs, provide valuable consultations and facilitate services like Women’s Health so that you and your family receive the healthcare that you deserve in a family friendly environment.

No Medicare Card

Patients without a valid Medicare or concession card will pay a private fee and are not eligible to receive a Medicare rebate.

We understand that unplanned issues can arise, and you may need to cancel an appointment. Should this occur, we respectfully ask that the scheduled appointments be cancelled at least 4 hours in advance.
A no show/cancellation fee of $50 may apply if your appointment is not cancelled with at least 4 hours notice.

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