This medical centre is operating at reduced staffing levels due to COVID-19. We are receiving many phone calls and opening hours may change (check our website for the latest). Please treat our staff and healthcare practitioners with respect during this difficult time.

If you have tested positive for COVID-19 and are seeking medical advice, please book a telehealth appointment. You may receive a call from a private number for your telehealth appointment. Please do not attend the medical centre.

This medical centre does not provide COVID-19 testing or Medical Clearance Certificates.
Please visit www.nsw.gov.au/covid-19 for information on self-isolation rules, de-isolation, public health orders or testing.

Welcome to the Charlestown Medical & Dental Centre

We are appointments only (no walk-in consultations).

For an appointment Book

Please wear a mask when attending this centre.

Mixed Billing Monday to Friday

  • Bring your Medicare card or eligible concession card
  • Monday ‐ Friday Bulk Billing offered, private fees apply to see certain GPs eg Dr Louise Acland, Dr Shu Chong, Dr Allan Hudson (please check the website)
  • Saturday ‐ Sunday & public holidays, we are appointments only and private fees apply
  • Telehealth not available weekends or public holidays
Card Standard Level B Consultation When Fee Less Medicare Rebate Out of Pocket
Medicare card / concession card With a Bulk Billing Doctor (private fees apply to see certain GPs) Monday ‐ Friday FREE FREE FREE
Medicare card / concession card Any Saturday ‐ Sunday Public holidays $85 $38.20 $46.80
No Medicare Any Monday ‐ Friday, 8am ‐ 8pm Saturday, 8am ‐ 1pm $75 N/A $75
No Medicare Any Monday ‐ Friday, 7am ‐ 8am Saturday, 1pm ‐ 6pm Sunday Public holidays $85 N/A $85

No Medicare card

  • Patients without a valid Medicare or concession card will pay a private fee

Allied Health, Dental, Specialists, non-standard services

  • Private fees may apply
  • All private health funds accepted
  • Fees paid on the day of appointment
  • Major credit cards & EFTPOS
  • Some services can be claimed under WorkCover, CTP claims consultations, a Chronic Disease Management Plan or Mental Health Care Plan
  • Speak to reception for further details
  • 7:00am - 8:00pm
  • 7:00am - 8:00pm
  • 7:00am - 6:00pm
  • 7:00am - 4:00pm
  • 7:00am - 4:00pm
  • closed
  • closed
  • 8:00am - 12:00pm

We hope you had a great experience at the Centre and feedback is always welcome. It can be given here, or speak to your Doctor, Allied Health Practitioner or Practice Manager

Dial 000

After hours 0481 616 955

Your personal information is private and confidential. Click here to view our Privacy Policy

  • We send you recalls/reminders by SMS/mail for follow up consultations and test results
  • We are committed to preventative health and support Commonwealth and State Reminder programs. This means we may occasionally send you information by SMS/mail on these programs such as Vaccinations and Cervical Screening
  • If you do not want to receive these reminders, advise your Doctor, Allied Health Practitioner or reception

Book an appointment with your Doctor

  • To discuss your test results, Reception cannot give these results to you for privacy reasons
  • For referrals, letters or repeat scripts

To transfer your medical record to another medical practice we need

  • An authorised request form from you or your new medical practice
  • Your signed consent and proof of identity
  • Payment of the administrative fee. You will be contacted by our team and advised the fee
  • Up to 5 weeks to process

Please let reception know if you need help with translation or communicating with your Doctor or Allied Health Practitioner

Download our app to book
  • Gpay
  • App Store